FAQ's
General Questions about Your Spice Products
What types of spices and blends do you offer?
What types of spices and blends do you offer?
We offer a wide range of single-origin spices, traditional blends, and customised seasoning mixes. Our catalogue includes curry powders, marinades, braai blends, BBQ rubs, dry wors and biltong spices, masalas, stewing mixes, and spice solutions for HMR, catering, and butchery.
Are your spice blends customisable?
Are your spice blends customisable?
Yes, we offer full customisation of blends based on your flavour profile, product requirements, or branding needs. Whether it's a subtle tweak or a completely new recipe, we can develop a blend that aligns with your vision. (Terms & Conditions Apply)
Do you offer spice blends tailored to specific meat types (e.g., beef, lamb, poultry, etc)?
Do you offer spice blends tailored to specific meat types (e.g., beef, lamb, poultry, etc)?
Absolutely. We have blends specifically developed for beef, lamb, chicken, etc. Each blend is crafted to complement the natural flavours of the specific meat.
Are your spices suitable for halaal or kosher requirements?
Are your spices suitable for halaal or kosher requirements?
Our factory is certified halaal by South African National Halaal Authority (SANHA). While we do not hold kosher certification at present, we can discuss requirements if needed.
Do your spices contain any allergens?
Do your spices contain any allergens?
Some blends may contain allergens such as mustard, celery, or gluten, depending on the recipe. All allergen information is clearly labelled, and we also offer allergen-free options on request.
Can you assist in developing a signature spice blend for my business?
Can you assist in developing a signature spice blend for my business?
Yes, we specialise in helping businesses develop unique, proprietary blends. We work closely with you to understand your product, target market, and flavour goals, and provide sampling and refinement support. (Terms & Conditions Apply)
Are your spice blends heat-treated or sterilised for food safety?
Are your spice blends heat-treated or sterilised for food safety?
Yes, if the need is required. We apply industry-standard food safety practices, and many of our spices to reduce microbial loads, especially in export or high-compliance markets.
Do you offer bulk packaging options?
Do you offer bulk packaging options?
Yes, we provide a range of packaging solutions including bulk packs (5kg, 10kg, 25kg,30kg), foodservice packs, and retail-ready sachets.
How should your spices be stored to maintain freshness?
How should your spices be stored to maintain freshness?
Spices should be stored in a cool, dry place away from direct sunlight, heat, and moisture. For best results, keep them sealed in airtight containers and use within the suggested shelf life.
For Butcheries & Meat Processors
Which spice blends work best for sausage making, biltong, wors, or marinades?
Which spice blends work best for sausage making, biltong, wors, or marinades?
We offer specialised blends crafted specifically for sausage making (boerewors, chilli wors, garlic wors), biltong (original, chilli, peri-peri), and marinades (BBQ, Portuguese, tikka, and honey & mustard). Each blend is formulated for consistency, flavour depth, and ease of use in high-volume butchery or processing environments.
Can you provide recipes for traditional South African meat products
Can you provide recipes for traditional South African meat products
Yes. We supply ready-to-use spice kits and batch packs with detailed recipes and ratios for making authentic South African favourites like boerewors, dry wors, biltong.
Do you supply pre-mixes for cured meats?
Do you supply pre-mixes for cured meats?
Absolutely. We offer curing blends and pre-mixes for various cured meat products such as Polonies, cold cuts, and ribs (all types of meats). These include functional ingredients such as cure salts, phosphates, and colour stabilisers, ensuring food safety and shelf-life.
Can your spices be used in meat injection or tumbling processes?
Can your spices be used in meat injection or tumbling processes?
Yes. Our blends are compatible with both injection and tumbling systems. We can also adjust blends for solubility and particle size, depending on your processing equipment and desired results.
Do you offer technical support for product development or meat formulation?
Do you offer technical support for product development or meat formulation?
Definitely. Our team works closely with butchers and processors to assist in product development, formulation optimisation, and scaling. Whether you're launching a new product or standardising an existing range, we provide hands-on technical support and troubleshooting.
For Caterers, Restaurants & Hospitality
Do you offer spice blends for large-scale cooking or banqueting?
Do you offer spice blends for large-scale cooking or banqueting?
Yes, we supply foodservice-size spice blends specifically developed for large-scale cooking, buffets, and banqueting. Our blends are designed to deliver maximum flavour with ease of use and consistent results across batches.
Can your products be used in both hot and cold catering dishes?
Can your products be used in both hot and cold catering dishes?
Absolutely. Our blends are suitable for a wide range of applications — from hot cooked dishes and grilled items to cold prepped salads, marinades, dips, and spreads.
Can your products be used in both hot and cold catering dishes?
Can your products be used in both hot and cold catering dishes?
Absolutely. We offer curing blends and pre-mixes for various cured meat products such as Polonies, cold cuts, and ribs (all types of meats). These include functional ingredients such as cure salts, phosphates, and colour stabilisers, ensuring food safety and shelf-life.
Do you supply spice blends for specific cuisines (e.g., Indian, Mediterranean, African)?
Do you supply spice blends for specific cuisines (e.g., Indian, Mediterranean, African)?
Yes. We offer a diverse range of blends inspired by Indian, Mediterranean, African, Middle Eastern, and Asian cuisines. Customisation is also available to suit your specific menu. (Terms & Conditions Apply)
Do you offer spices that enhance the shelf life or presentation of prepared dishes?
Do you offer spices that enhance the shelf life or presentation of prepared dishes?
Yes. Some of our blends are formulated with natural preservatives, colour enhancers, and stabilisers to improve visual appeal and extend the freshness of pre-cooked or displayed dishes.
Ordering & Delivery
What is your minimum order quantity?
What is your minimum order quantity?
Our minimum order quantity depends on the product and packaging type, but we accommodate both small businesses and bulk buyers. Trade customers can enquire about MOQ based on their needs.
How do I place an order?
How do I place an order?
Orders can be placed via our website, email, phone, WhatsApp or through our sales representatives.
What are your lead times for delivery?
What are your lead times for delivery?
Standard lead times are typically 2–5 working days, depending on stock availability and your location. Custom blends may require additional time.
Do you deliver nationwide?
Do you deliver nationwide?
Yes, we deliver across South Africa via reliable courier and logistics partners. We also offer collection from our premises for nearby clients.
Do you offer standing orders or scheduled deliveries?
Do you offer standing orders or scheduled deliveries?
Yes. We work with many clients on scheduled delivery programs or standing orders to ensure uninterrupted supply. This is especially useful for franchises and high-volume operations
Pricing, Samples & Support
Can I request samples before placing a large order?
Can I request samples before placing a large order?
Yes, we’re happy to provide samples for testing. This allows you to assess flavour, functionality, and compatibility before committing to a larger order.
Can I get help choosing the right spices for my menu or meat range?
Can I get help choosing the right spices for my menu or meat range?
Yes. Our team offers personalised support to help you match the right spices with your menu, meat type, or concept — whether it's for retail, catering, or food manufacturing.
Is there a product catalogue I can download?
Is there a product catalogue I can download?
Yes. A digital product catalogue by market segment is available on our website for the different sectors. We can also provide hard copies or customised selections for your industry or product line
Do you deliver nationwide?
Do you deliver nationwide?
Yes, we deliver across South Africa via reliable courier and logistics partners. We also offer collection from our premises for nearby clients.
Who can I speak to if I need assistance with product usage?
Who can I speak to if I need assistance with product usage?
Our experienced sales and technical team are available to assist you with usage guidelines, cooking tips, and product application across various food format
